Have your say!

Tell us how we could make the product even more useful to you.

Completed

📈 PROFITABILITY FRONT & CENTRE

Running a profitable club is key to the long-term health of your business. When a club isn’t profitable, cashflow can tighten quickly while you’re waiting on your Herbalife check — and that’s not a position any of us want to be in. Yes, we should always be working member referrals. They’re our hottest leads. But referrals also mean less retail profit in club and fewer immediate sales. That’s exactly why this metric is now on your dashboard — it’s there to keep you focused on filling the funnel: 🎯 3 part-time 🎯 5 full-time A club with low or no retail customers is unlikely to be profitable. This reminder helps you balance referrals with consistent in-club sales, keeping your business healthy and sustainable. ✅ Check your dashboard and keep that funnel full.

Philip Moore About 2 months ago

🔥

New Features

Completed

📊 PROGRESS TRACKING 🚀

We’ll continue using trackers in club to record daily weight changes and full body measurements and composition after every 10 visits. That part isn’t changing — numbers are still written on the tracker as usual. What is changing is what happens next… Instead of using a calculator to work out progress, you’ll now enter those numbers into the app. From there, the app will: 🧮 Automatically calculate differences and progress ⏱️ Speed up the time it takes to total numbers ⭐ Make it easy to spot the key number for your recognition boards ⚖️ Weight per visit (optional but recommended) You can now log weight on every visit. It’s optional, but we strongly encourage it. This data is plotted on a graph, helping members zoom out and see how far they’ve really come. When things feel like they’ve slowed and they fixate on +100 / -200 fluctuations, the trend shows the bigger picture and confirms they’re moving in the right direction. 📱 Instant weight conversions We’re often asked, “What’s my weight in stone and lbs?” No more Googling. Just tap the weight change in kg and the app will instantly show: Stone & lbs lbs Stone Much cleaner. Much more professional. 🎄 Important: retrospective data Data can be added retrospectively. If you find a quiet moment over Christmas while you’re in club, grab a folder and start inputting stats from trackers. You only need to enter the 10-visit review stats. The date doesn’t need to be exact — just get as close as you can, as this data will be plotted on a graph. ✅ Live now — start logging and let the app do the hard work!

Philip Moore About 2 months ago

🔥

New Features

Completed

🔄 COACH STEP-BACK & RETURN SUPPORT 🤝

It happens — sometimes priorities change and a coach can no longer commit their time in club. That’s completely ok, and when they’re ready to return, we’ll be ready to welcome them back. When a coach steps back, it’s important that their members are still looked after in club and that retail payments continue without disruption. We’ve made this easy. Here’s how it works: 👤 Simply remove the coach and we’ll take care of the rest. 🔍 In the background, we automatically check for an upline coach (at any level). ⬆️ If an upline exists, members are reassigned to them. 🏠 If there’s no upline, members are automatically assigned to the club owner. 🔁 If the coach returns to the coaching programme, they’ll be re-invited just like the first time. Any members will then need to be manually reassigned back to them. ✅ Smooth transitions, no lost members, and everything stays covered.

Philip Moore About 2 months ago

🔥

New Features

Completed

🏠 WHO’S IN CLUB — LIVE VIEW! 👀

You can now see exactly who’s currently in club right from your dashboard! 🙌 Even if you’re already there, this is super useful for coaches or multiple club owners who want to check who’s in before they walk through the door. Here’s what’s new: 👥 Live member list on the dashboard shows everyone currently signed in. 📊 This also helps improve occupancy accuracy and forecasting, so members aren’t accidentally left signed in after closing time. 🚪 From a member’s profile, you can now sign them out and even set what time they left — it doesn’t need to be exact, just better than them staying “in” overnight! ✏️ You can also edit or delete visits directly from their profile. 💡 And a handy little addition — you’ll now see the member’s coach listed under their name, so you know whose shelf or box to grab products from when taking payments. ✅ This is live now — check your dashboard and give it a try today!

Philip Moore 3 months ago

🔥

New Features

Completed

Smarter Members List

Your members list now gives you instant visual insight into how everyone’s tracking with their hearts and introductions — no more guessing! 👀 Here’s what’s new: 👥 Introduced = total number of members they’ve brought into the club. ❤️ Hearts Balance = total hearts they still have to redeem. 🎨 Colour highlights make it super easy to spot who needs support: 🔴 Introduced = 0 → Red (needs a nudge!) 🟡 Introduced = 1 → Yellow (just 1 away from their ambassador account!) 🟢 Introduced = 2+ → Green (they’ve got it!) 💛 Hearts Balance also changes colour: - Turns yellow when they’re 1 away from 3 hearts - Turns green when they hit 3 or more — ready to redeem for visits! ⚡ These new visuals make it easy to spot who to work with — whether it’s to help someone unlock their ambassador account or claim their free visits! ✅ Live now — check your members list and see who’s close to their next milestone!

Philip Moore 3 months ago

🔥

New Features

Completed

Hearts Tracking

Who’s ready to stop keeping mental notes of how many hearts a member or coach has — and how many they’ve already redeemed? Now you can! 🙌 Here’s what’s new: 💎 In the video, you’ll see Alex being manually credited with two hearts — you’ll need to do this for all members to set their starting balance. 🧠 Pro tip: Get this done today or while you’re in-club on Monday. (Only club owners can credit hearts.) 👋 When adding a new member, if they were introduced by someone they’ll automatically earn 1 heart by default. If you don’t want to credit that heart, you can choose not to. 🎁 Once a member has 3 or more hearts, they can redeem them directly from their profile: 💖 3 hearts = 10 visits 💖 5 hearts = 30 visits ⚡ The system only allows redemptions based on the hearts available — so you’ll instantly see if someone’s just one heart away from unlocking their next visit block! ✅ This is live now — go try it out and start crediting those hearts!

Philip Moore 3 months ago

🔥

New Features

Completed

Mixed Checkout & Payment Processing

It might look the same on the surface, but there’s a lot happening behind the scenes! The way payments are handled through your connected Stripe account has been upgraded. Here’s what’s new: 🛍️ You can now checkout with both product and membership items in one go! 💰 Funds are automatically sent to the correct Stripe account — for example, if a coach isn’t a junior partner, the club will receive the membership payments. ⚖️ When payments are split, both parties cover processing fees based on their share, and Stripe’s +20p flat fee is split evenly between the coach and the club. 💵 Cash payments still work the same — memberships and products need to be added separately.

Philip Moore 3 months ago

🔥

New Features

Completed

Club Occupancy Forecasting

From the dashboard you can now navigate through previous days to see your visits, volume, revenue, and profit — all in one place! 💰📅 Here’s what’s new: 👥 View how many visits you had on any given day, who was in, how long for and what they spent. 📈 A new graph on the dashboard displays actual visits for past days, giving you a clear picture of club activity. 🔮 For today and future dates, you’ll see a forecasted occupancy (shown by the dashed line) — helping you plan ahead and know how busy you’re likely to be! 🗓️ The dashboard now defaults to the current month, making it easier than ever to track your performance at a glance. ✅ This is live now — so jump right in!

Philip Moore 3 months ago

🔥

New Features

Completed

Improved Checkout Experience

We’ve just rolled out a brand new customer checkout experience — designed to make finding and buying products faster, smoother, and more intuitive than ever! 🛒💨 Here’s what’s new: 🎯 Products are now grouped into clear, colour-coded categories: • Core Plan • Take-Away • Snacks • Supplements • H24 • Skincare • Shakers & Scoops • Membership 🔥 By default, you’ll now see All Products, sorted by popularity, so your favourites always appear right at the top — both in the main view and within each category. 📱💻 The new layout has been optimised for both phone and tablet, giving you a seamless checkout  experience. (Check out the attached videos to see it in action!) ✅ This update is live right now! Take a few minutes to explore the new flow today — you’ll be ready to fly through checkout tomorrow. 🚀

Philip Moore 3 months ago

🔥

New Features