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Probably a request for further down the line, but it would be great if we could have a tab for managing enquiries / phone numbers / leads and using it as a CRM reminding coaches when they need to touch base or reconnect with referrals or enquiries Maybe - hot leads, every 3 daysCold leads, every 3 monthsReferrals, every 2 weeksWhatever we decide, but a way of helping cosches to organise their contacts and leads

In Review

Prospecting

Chris Cooke

It would be useful if we could run reports for product purchasing. So that we can track sales for the month, VAT, sales by customer, most popular products, products we do not talk about enough etc etc

Reporting

You can now set your club’s opening hours directly from the dashboard! 🙌<video data-width="100%" data-align="left" alt="" data-featurebase-content-key="eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhYmNiYS04MjgwLTc1ZDgtOWEyYS1lYWQ4YjFlYzg5NGYiLCJ0eXBlIjoidmlkZW8tdXJsIiwicmVzb3VyY2VJZCI6IjY5MjYxMzIyYTYyODc4MTQ1OTk2ZDUwMCIsInJlc291cmNlVHlwZSI6InBvc3QiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsImlhdCI6MTc2NDEwMjk0Nn0.jW2E4ruNqEWoPeWS2cS-a6bys9ZrGYAQbFd-FTuVmIQ" data-featurebase-content-filename="opening-hours.mp4" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/videos/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhYmNiYS04MjgwLTc1ZDgtOWEyYS1lYWQ4YjFlYzg5NGYiLCJleHAiOjE3NzEyMTA4MDAsInR5cGUiOiJ2aWRlby11cmwiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsInJlc291cmNlSWQiOiI2OTI2MTMyMmE2Mjg3ODE0NTk5NmQ1MDAiLCJyZXNvdXJjZVR5cGUiOiJwb3N0In0.-MrASpjxY9UuVJul0iSg278P4gVY-jVSwyJqQuufEYg/manifest.mpd"></video>This might seem like a small change, but it’s laying the groundwork for smarter automation — soon the platform will be able to send you notifications at the right times based on your actual club schedule.✅ Live now — head to your dashboard and set your opening hours today!

Completed

🕒 SET YOUR CLUB HOURS! 🏡

Philip Moore

Running a profitable club is key to the long-term health of your business. When a club isn’t profitable, cashflow can tighten quickly while you’re waiting on your Herbalife check — and that’s not a position any of us want to be in.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6910587b381cec8ec8f1650e/post/6947ba80b6c91def05112249/019b4030-241c-726e-896b-5e131a4f2278/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTIxXzA5LTAzLTQ1LnBuZw.png" data-featurebase-content-filename="screenshot_1.5x_postspark_2025-12-21_09-03-45.png" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/post/6947ba80b6c91def05112249/019b4030-241c-726e-896b-5e131a4f2278/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTIxXzA5LTAzLTQ1LnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260216T020000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260216%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=15abcf33645faa6e0fb6d87d90791315dafe5e1b1de92a770a6e009e4b9f098c">Yes, we should always be working member referrals. They’re our hottest leads. But referrals also mean less retail profit in club and fewer immediate sales.That’s exactly why this metric is now on your dashboard — it’s there to keep you focused on filling the funnel: 🎯 3 part-time 🎯 5 full-timeA club with low or no retail customers is unlikely to be profitable. This reminder helps you balance referrals with consistent in-club sales, keeping your business healthy and sustainable.✅ Check your dashboard and keep that funnel full.

📈 PROFITABILITY FRONT & CENTRE

We’ll continue using trackers in club to record daily weight changes and full body measurements and composition after every 10 visits. That part isn’t changing — numbers are still written on the tracker as usual.What is changing is what happens next…<video data-width="100%" data-align="left" alt="" data-featurebase-content-filename="body-composition.mp4" data-featurebase-content-key="eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTliNDAxYy01NzhjLTdjNWItOTRmOC04ZWQ4Y2UyNmMzZjYiLCJ0eXBlIjoidmlkZW8tdXJsIiwicmVzb3VyY2VJZCI6IjY5NDdiNWUwZDU4Njg5YzhhZTRhZWMzYSIsInJlc291cmNlVHlwZSI6InBvc3QiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsImlhdCI6MTc2NjMwNzI5Nn0.hYmaO_oHF4ac_NpeSPltifWo09oOj7s8kYvXt-S5bwk" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/videos/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTliNDAxYy01NzhjLTdjNWItOTRmOC04ZWQ4Y2UyNmMzZjYiLCJleHAiOjE3NzEyMTA4MDAsInR5cGUiOiJ2aWRlby11cmwiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsInJlc291cmNlSWQiOiI2OTQ3YjVlMGQ1ODY4OWM4YWU0YWVjM2EiLCJyZXNvdXJjZVR5cGUiOiJwb3N0In0.qXG1Ofpzjps9iQsr8WCpr65lhvbykp-wa_y9ouG6lLc/manifest.mpd"></video>Instead of using a calculator to work out progress, you’ll now enter those numbers into the app. From there, the app will: 🧮 Automatically calculate differences and progress ⏱️ Speed up the time it takes to total numbers ⭐ Make it easy to spot the key number for your recognition boards⚖️ Weight per visit (optional but recommended) You can now log weight on every visit. It’s optional, but we strongly encourage it. This data is plotted on a graph, helping members zoom out and see how far they’ve really come. When things feel like they’ve slowed and they fixate on +100 / -200 fluctuations, the trend shows the bigger picture and confirms they’re moving in the right direction.📱 Instant weight conversions We’re often asked, “What’s my weight in stone and lbs?” No more Googling. Just tap the weight change in kg and the app will instantly show:<ul><li>Stone &amp; lbs</li><li>lbs</li><li>Stone</li></ul>Much cleaner. Much more professional.🎄 Important: retrospective data Data can be added retrospectively. If you find a quiet moment over Christmas while you’re in club, grab a folder and start inputting stats from trackers. You only need to enter the 10-visit review stats. The date doesn’t need to be exact — just get as close as you can, as this data will be plotted on a graph.✅ Live now — start logging and let the app do the hard work!

📊 PROGRESS TRACKING 🚀

It happens — sometimes priorities change and a coach can no longer commit their time in club. That’s completely ok, and when they’re ready to return, we’ll be ready to welcome them back.<video data-width="100%" data-align="left" alt="" data-featurebase-content-filename="remove-coach.mp4" data-featurebase-content-key="eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTliNDAwOC1hYmI4LTc2M2YtYjBiMy04YzBiZWUyMmEyOTEiLCJ0eXBlIjoidmlkZW8tdXJsIiwicmVzb3VyY2VJZCI6IjY5NDdiMDY0ZDA2NWEyM2RlOTNiMWY5MSIsInJlc291cmNlVHlwZSI6InBvc3QiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsImlhdCI6MTc2NjMwNTg5Mn0.nk_ESbvf76Jv6AnX2hXKpEub7FYd64BB2Zd8JmNIQYg" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/videos/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTliNDAwOC1hYmI4LTc2M2YtYjBiMy04YzBiZWUyMmEyOTEiLCJleHAiOjE3NzEyMTA4MDAsInR5cGUiOiJ2aWRlby11cmwiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsInJlc291cmNlSWQiOiI2OTQ3YjA2NGQwNjVhMjNkZTkzYjFmOTEiLCJyZXNvdXJjZVR5cGUiOiJwb3N0In0.Y6T2syhPJeMGQlqrrVlKDNWsST_giQnf3Pdg3f51rCk/manifest.mpd"></video>When a coach steps back, it’s important that their members are still looked after in club and that retail payments continue without disruption. We’ve made this easy.Here’s how it works: 👤 Simply remove the coach and we’ll take care of the rest. 🔍 In the background, we automatically check for an upline coach (at any level). ⬆️ If an upline exists, members are reassigned to them. 🏠 If there’s no upline, members are automatically assigned to the club owner.🔁 If the coach returns to the coaching programme, they’ll be re-invited just like the first time. Any members will then need to be manually reassigned back to them.✅ Smooth transitions, no lost members, and everything stays covered.

🔄 COACH STEP-BACK & RETURN SUPPORT 🤝

Time to bring the platform to life! You can now add profile photos for club members! 🙌<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6910587b381cec8ec8f1650e/post/69306be423c52c6de73f84ea/019ae523-f78c-78d7-a14b-299b58d9876e/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzE2LTUxLTAxLnBuZw.png" data-featurebase-content-filename="screenshot_1.5x_postspark_2025-12-03_16-51-01.png" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/post/69306be423c52c6de73f84ea/019ae523-f78c-78d7-a14b-299b58d9876e/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzE2LTUxLTAxLnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260216T020000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260216%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=fa71f845994eec3591536a043d6c32d75504a38fe4caeb37592855aa73542c66">Simply tap on the initials when viewing a member’s profile, choose an existing photo from your phone or snap a new one on the spot.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6910587b381cec8ec8f1650e/post/69306be423c52c6de73f84ea/019ae523-ccd8-70b2-82f4-da9dacd01026/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzE2LTUxLTI0LnBuZw.png" data-featurebase-content-filename="screenshot_1.5x_postspark_2025-12-03_16-51-24.png" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/post/69306be423c52c6de73f84ea/019ae523-ccd8-70b2-82f4-da9dacd01026/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzE2LTUxLTI0LnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260216T020000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260216%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=ff0606eba7ca90b06b88cd9a12d13c7ff896b1cb12615635bf79fe58d09a0162">That’s not all… 🛒 The checkout and sign-out buttons on a member profile has been moved to the bottom of the screen and are now fixed as you scroll, making them super easy to access anytime.✅ Live now!

📸 PROFILE PHOTOS ARE HERE! 🎉

You can now adjust a member’s heart balance directly from their profile.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="6910587b381cec8ec8f1650e/post/6926c99f12cdb2171f876645/019ae5d0-3a0e-7c1a-afca-2b3e8637873a/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzIwLTAyLTU4LnBuZw.png" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/post/6926c99f12cdb2171f876645/019ae5d0-3a0e-7c1a-afca-2b3e8637873a/b64u-c2NyZWVuc2hvdF8xLjV4X3Bvc3RzcGFya18yMDI1LTEyLTAzXzIwLTAyLTU4LnBuZw.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260216T020000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260216%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=5710e77f895c3c93f265eb25f37017d4db150b730de26255284358b9a3cba174" data-featurebase-content-filename="screenshot_1.5x_postspark_2025-12-03_20-02-58.png"> Great for those moments when a heart was added by mistake or a new member changes their mind (it happens!).To remove hearts, just enter a negative number.✅ Live now — head into a member’s profile to make quick adjustments when you need to!

💚 ADJUST HEARTS BALANCE

You can now see exactly who’s currently in club right from your dashboard! 🙌Even if you’re already there, this is super useful for coaches or multiple club owners who want to check who’s in before they walk through the door. <video data-width="100%" data-align="left" alt="" data-featurebase-content-key="eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhYjBiNS02ODEyLTczMzktYWRhNy1jZTQwNGVlMzc0NDAiLCJ0eXBlIjoidmlkZW8tdXJsIiwicmVzb3VyY2VJZCI6IjY5MjJmZjdlYTI1MmY1OTkwMDIzYmI2YyIsInJlc291cmNlVHlwZSI6InBvc3QiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsImlhdCI6MTc2MzkwMTMxMH0.Di3DpE38Rb72L6SHxeaWQPBd5BROm04D00xg8l2jSMc" data-featurebase-content-filename="visits.mp4" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/videos/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhYjBiNS02ODEyLTczMzktYWRhNy1jZTQwNGVlMzc0NDAiLCJleHAiOjE3NzEyMTA4MDAsInR5cGUiOiJ2aWRlby11cmwiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsInJlc291cmNlSWQiOiI2OTIyZmY3ZWEyNTJmNTk5MDAyM2JiNmMiLCJyZXNvdXJjZVR5cGUiOiJwb3N0In0.oVxPrEvmuQo0Y0l9K8nZnvxBngqoGUmJ1uIkIQA0rmo/manifest.mpd"></video> Here’s what’s new: 👥 Live member list on the dashboard shows everyone currently signed in. 📊 This also helps improve occupancy accuracy and forecasting, so members aren’t accidentally left signed in after closing time. 🚪 From a member’s profile, you can now sign them out and even set what time they left — it doesn’t need to be exact, just better than them staying “in” overnight! ✏️ You can also edit or delete visits directly from their profile.💡 And a handy little addition — you’ll now see the member’s coach listed under their name, so you know whose shelf or box to grab products from when taking payments.✅ This is live now — check your dashboard and give it a try today!

🏠 WHO’S IN CLUB — LIVE VIEW! 👀

I regularly use the product search function to shortcut scrolling.Can we incorporate an “x” or clear search box button for speed.

Easily clear product search

Chris Drennan

Being able to remove a daily visit with a highlight/swipe:delete visit would be great. This saves time on clicking into member then visits etc and having to manually change.

Remove/Delete Daily Visit

Stat

You can now view coach performance over any chosen period — no more being locked to just the last 28 days! 🎯<video data-width="100%" data-align="left" data-featurebase-content-filename="change-coaches-period.mp4" data-featurebase-content-key="eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhNmY3OC00MDA2LTc1YmMtYjYyMy1mZmU0ZTBkMTUzMmUiLCJ0eXBlIjoidmlkZW8tdXJsIiwicmVzb3VyY2VJZCI6IjY5MTI0YmY3NWJhZWRjYjFlNDZkYjEzMSIsInJlc291cmNlVHlwZSI6InBvc3QiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsImlhdCI6MTc2MjgwNjc3NX0.0mq5vXOqvRUwPhKTkTSvspPkG0pm_crzWyt0vTWoJ0g" src="https://6910587b381cec8ec8f1650e.featurebase-attachments.com/c/videos/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJvYmplY3RLZXkiOiIwMTlhNmY3OC00MDA2LTc1YmMtYjYyMy1mZmU0ZTBkMTUzMmUiLCJleHAiOjE3NzEyMTA4MDAsInR5cGUiOiJ2aWRlby11cmwiLCJvcmdJZCI6IjY5MTA1ODdiMzgxY2VjOGVjOGYxNjUwZSIsInJlc291cmNlSWQiOiI2OTEyNGJmNzViYWVkY2IxZTQ2ZGIxMzEiLCJyZXNvdXJjZVR5cGUiOiJwb3N0In0.SyhX2EA5KCgt5OWd1VAIzZ-QHXYaHyvJBEDOYUPCzgQ/manifest.mpd"></video>Here’s what’s new: 📊 In the Coaches section, you can now select your own reporting period to see performance stats exactly how you want them. 🗓️ We’ve also added a brand-new “Last Week” option, available across Dashboard, Clubs, and Coaches reporting. 💡 This makes it easier to track short-term trends, spot progress, and celebrate wins faster! ✅ Live now — go check out your coaches’ latest numbers!

MyNutritionClub

Main Roadmap